I had a positive experience with United Relocation, particularly appreciating their competitive pricing in the context of high sea shipping costs in Thailand. Unlike other companies, they didn't present me with exorbitant rates.
However, I'm withholding a perfect score due to a final invoice discrepancy. Initially quoted 28,000THB for 1 CBM, which I accepted, unfortunately, the agent overlooked my request. Upon receiving the invoice, I was surprised to see a charge of 32,000THB for 1 CBM, with the explanation that the quoted price was valid for just 30 days. Regrettably, I was not informed of the price increase before packaging and being asked for payment. Additionally, though the agent referred to the discrepancy in used space as a minor difference, it actually amounted to an extra cost of 2,000 THB + VAT for 0.15CBM. It would have been preferable if they had considered offering a discount for the 0.35 CBM difference instead. Furthermore, the agent's lack of an apology for the ove
rsight, coupled with the mistaken information about my payment and requested me to pay more, left me somewhat dissatisfied with the overall experience.Read more