About
United Relocations has been providing professional international moving and mobility services both domestically and internationally for almost 2 decades. We also handle Pet shipments to and form Thailand.
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
135However, I'm withholding a perfect score due to a final invoice discrepancy. Initially quoted 28,000THB for 1 CBM, which I accepted, unfortunately, the agent overlooked my request. Upon receiving the invoice, I was surprised to see a charge of 32,000THB for 1 CBM, with the explanation that the quoted price was valid for just 30 days. Regrettably, I was not informed of the price increase before packaging and being asked for payment. Additionally, though the agent referred to the discrepancy in used space as a minor difference, it actually amounted to an extra cost of 2,000 THB + VAT for 0.15CBM. It would have been preferable if they had considered offering a discount for the 0.35 CBM difference instead. Furthermore, the agent's lack of an apology for the oversight, coupled with the mistaken information about my payment and requested me to pay more, left me somewhat dissatisfied with the overall experience.Read more